Privacy Policy

1. Introduction

Welcome to Blinko.

Blinko LLC ("Blinko," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use:

• go.blinko.ai
• Growth OS
• Guide
• Blinko Local
• Blinko Consumer
• Blinko websites
• Mobile applications
• APIs
• Related products and services

By using our Services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Blinko LLC

Morgan Hill, California, USA

Questions regarding this Privacy Policy may be submitted using the contact information published on our website.

3. Scope

This Privacy Policy applies to:

• Website visitors
• Growth Partners
• Business customers
• Business employees
• Consumers
• Trial users
• API users
• Individuals interacting with Guide
• Other authorized users of the Platform

4. Information We Collect

Depending on how you use the Platform, we may collect the following categories of information.

Account Information

• Name
• Email address
• Telephone number
• Password (stored in encrypted form or managed through an identity provider)
• Account preferences

Business Information

• Business name
• Business category
• Business address
• Business contact information
• Business profile
• Subscription information

Growth Partner Information

For participants in the Growth Partner Program, we may collect:

• Profile information
• Certification status
• Referral activity
• Commission records
• Payment information necessary to process earnings
• Tax information where legally required

Usage Information

We may automatically collect information regarding how the Platform is used, including:

• Login activity
• Device type
• Browser type
• Operating system
• IP address
• Feature usage
• Session information
• Diagnostic information

AI Interaction Information

When you use Guide, we may process:

• Prompts
• Questions
• Uploaded documents
• Generated responses
• Feedback
• Conversation context
• Workspace information

This information helps Guide provide relevant responses and supports product improvement.

Payment Information

Payment transactions are processed through authorized third-party payment providers.

Blinko does not intentionally store complete payment card information.

5. How We Use Information

We use information to:

• Provide the Platform
• Authenticate users
• Operate Growth OS
• Deliver Guide functionality
• Process subscriptions
• Process Growth Partner commissions
• Improve Platform performance
• Improve AI recommendations
• Respond to support requests
• Detect fraud
• Protect Platform security
• Meet legal obligations
• Communicate product updates

We process information only for legitimate business purposes.

6. Guide and Artificial Intelligence

Guide is an AI-powered assistant designed to help users operate more efficiently.

Information submitted to Guide may be processed to:

• Generate responses
• Maintain conversation continuity
• Personalize user experiences
• Improve AI quality
• Detect misuse
• Support Platform operations

Guide is intended to assist users and does not replace independent professional judgment.

Users remain responsible for reviewing AI-generated content before relying upon it.

7. Guide Memory

Guide may retain certain business context and user preferences to improve future interactions.

Examples include:

• Business preferences
• Frequently used workflows
• Workspace context
• Completed Missions
• Learning progress
• Personalization settings

Guide Memory is intended to improve continuity and relevance.

Guide Memory is governed by applicable privacy laws and Blinko's internal governance policies.

8. Cookies and Similar Technologies

Blinko uses cookies and similar technologies to:

• Authenticate users
• Maintain secure sessions
• Remember preferences
• Improve Platform performance
• Understand feature usage
• Support analytics
• Personalize user experiences

Users may manage cookie preferences through browser settings where applicable.

Additional information is available in the Cookie & Tracking Technologies Policy.

9. Sharing Information

Blinko does not sell personal information.

We may share information:

• With trusted service providers
• With payment processors
• With cloud infrastructure providers
• With authentication providers
• With analytics providers
• When required by law
• To protect Platform security
• During mergers, acquisitions, financing transactions, or other corporate reorganizations, subject to applicable confidentiality and legal obligations

Service providers are expected to process information only for authorized purposes.

10. Data Security

Blinko maintains reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction.

Examples include:

• Encryption in transit
• Encryption at rest where appropriate
• Role-based access controls
• Authentication safeguards
• Security monitoring
• Audit logging
• Backup procedures

No system can guarantee absolute security.

11. Data Retention

Blinko retains information only for as long as reasonably necessary to:

• Operate the Platform
• Support customers
• Process commissions
• Meet legal obligations
• Resolve disputes
• Protect Platform security
• Improve products and AI capabilities

Retention periods vary depending upon the type of information and applicable legal requirements.

12. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of eligible information
• Export eligible information
• Object to certain processing
• Restrict certain processing
• Withdraw consent where processing depends upon consent

Blinko will evaluate requests in accordance with applicable law.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain limitations on the use of personal information.

Blinko will respond to verified requests as required by applicable law.

14. Children's Privacy

The Platform is not directed to children under the age required by applicable law to independently use the Services.

Blinko does not knowingly collect personal information from children in violation of applicable law.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

15. International Users

If you access the Platform from outside the United States, your information may be processed in the United States or other jurisdictions where Blinko or its service providers operate.

Where required by applicable law, Blinko will implement appropriate safeguards for international data transfers.

16. Third-Party Services

The Platform may integrate with third-party services, including payment providers, mapping services, identity providers, analytics providers, and AI providers.

Use of those services may also be governed by the privacy policies of the respective providers.

Blinko is not responsible for the independent privacy practices of third-party services.

17. Changes to this Privacy Policy

Blinko may update this Privacy Policy from time to time to reflect:

• Product improvements
• New features
• AI enhancements
• Legal requirements
• Regulatory developments
• Operational changes

Material changes will become effective upon publication or as otherwise required by applicable law.

Continued use of the Platform after the effective date constitutes acceptance of the revised Privacy Policy where permitted by law.

18. Contact Us

Questions regarding this Privacy Policy may be directed to Blinko through the contact information published on:

go.blinko.ai

19. Governing Law

This Privacy Policy shall be governed by the laws of the State of California, except where superseded by applicable privacy legislation.

Nothing in this Privacy Policy limits any rights that cannot legally be waived under applicable law.